The Centers for Medicare and Medicaid Services Consumer Mailing Guide will show you what pieces CMS mails, when they mail them, and what action an individual should take regarding that piece of mail.
This guide is ideal for you to help your clients stay on top of, and appropriately act on, notices and mailers they receive throughout the year. It provides you the opportunity to serve as your client’s advisor, and can be as simple as a phone call after they’ve received their “Medicare & You” Handbook to see if they have questions about the material.
The mailing guide provides crucial dates, such as when a client will receive a “CMS Non-Renewal Reminder Notice”, and can serve as a conversation starter for initiating an appointment to review your clients’ coverage for the upcoming policy year.
Did you know?
MCC Brokerage offers Benefit Review letter and flyer samples to send out to your book of business. These can be used for direct mailings or postings in public locations, such as provider’s offices and bulletin boards at apartment complexes. To request yours, contact your Regional Sales Director directly or call us at (800) 783-5642.