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Concept of compliance rules and law regulation policy on virtual

In today’s insurance world, compliance is more scrutinized than ever before. However, with laws and regulations changing so frequently, it can sometimes be difficult for independent agents to stay on top of the latest developments. At MCC Brokerage, a leading National Marketing Alliance, we’re committed to helping our agents uphold the highest ethical standards in their daily sales practices. This means making sure our agents are compliant with all the latest laws and regulations governing insurance sales, as well as educating them on best practices and the most effective ways to maintain business integrity in the face of rising compliance demands.

In-House Compliance Support

Melissa Spanola is our on-site Compliance Officer and is responsible for implementing the Medicare Compliance Program here at MCC Brokerage. Ms. Spanola distinctively defines the program structure, educational requirements, reporting, and complaint mechanisms. Her primary responsibilities as Compliance Officer include:

  • Assisting in the development of compliant marketing pieces for agents and other agencies
  • Developing strategies to promote compliance and prevent potential infractions
  • Reviewing training procedures and educating agents on Fraud, Waste, and Abuse (FWA)
  • Assisting in creating, implementing, and monitoring effective corrective actions

In other words, Ms. Spanola is an excellent resource and one that we encourage all of our agents to take full advantage of. As insurance agents, it’s our job to guide clients through the sometimes-confusing process of purchasing insurance and to make them feel good about the decisions they make. When you partner with MCC Brokerage, you’ll receive the tools to provide exemplary service to each and every one of your clients.

Get Started Today

For more information about ensuring compliance with all the latest industry regulations, or to begin contracting with MCC Brokerage, contact us today.

Become an Agent

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“The Tampa back office team is amazing! You can call them or come in to the office and get help with ease. Extremely efficient and knowledgeable. All my requests and questions are completed and answered. Anything that needs to get done is finished quickly and correctly. Thank you for the great partnership!” – Alex A.

“I have worked with MCC Brokerage for many years. I love working with the team in the Tampa office. They are friendly and ALWAYS ready to help. Looking for an FMO to help grow your business and make your life easier? Go with MCC.” – Steven H.

“I am about to enter my third year of offering Medicare products and services to my clients. MCC Brokerage and their knowledgeable staff have been with me every step of the way. Thank you guys!” – Joe M.

“I have been working with MCC Brokerage for 25 years. They have a great ownership and management team with highly experienced service personnel designed to make a broker’s life easier. The MCC Brokerage team will make your Medicare AEP much more manageable and profitable.” – Tom H.

“MCC Brokerage has been a large factor in my success as a new agent. They have brought me into their team with open arms, a family atmosphere with the best of class services provided to help me excel. They will take my call regarding my client’s needs anytime – day or night. Their marketing programs are unsurpassed in the industry! Patricia and the Tampa team are amazing to work with.” – Jared P.

“IAMS, INC. has worked with MCC for over twenty years! They have a knowledgeable staff and are willing to go that extra mile. We would not consider any other brokerage to work with. MCC makes staying up with the new products and trends in the benefits industry easy. They assist with training and product familiarity. Staff are personable and a pleasure to work with.” -Herschel V.

“I have been associated with MCC Brokerage for many years. I have found them to be very knowledgeable in all things Medicare and life insurance. If you want to grow your agency they are an excellent choice for getting contracted with. All the people are very friendly and fun to work with.” – Darry S.

“MCC has exceeded my expectations as an agency owner. The corporate staff are very responsive. They have worked very closely with me to help the transition from another FMO. I have been so fortunate to work directly with Patricia F. She is very personable, but also well-educated in all of the different dynamics of Medicare Advantage carriers.” – Mel L.

“Great leadership, great culture! The administration staff is extremely knowledgeable and with MCC’s support my business has skyrocketed! MCC is truly the most agent friendly group that I’ve ever encountered in my 12 years in the insurance industry. I’m so grateful that I found MCC and I would highly recommend any agent that’s looking to be successful and empowered to look no further than this dynamic organization.” – Micah M.