MCC Brokerage, Inc. is a national life and health insurance brokerage firm founded in 1990 doing business in 46 states. MCC has a robust product portfolio and enjoys partnering with the top national companies including UnitedHealthcare, Humana, Aetna, Prudential, Lincoln Financial and Met Life.
The Equal Employment Opportunity Policy of MCC Brokerage is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. MCC hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
MCC believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.
We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.
The Medicare Support Specialist acts as the liaison between the insurance agent and the insurance carrier. This role provides customer service including answering agent’s questions, processing enrollments and contracting requests, and resolving any issues for the agent.
Duties & Responsibilities:
Efficiently manage the submission of all Medicare enrollments in a timely manner.
Enter information in CRM system for documentation and follow-up.
Provide an overview of carrier process steps to agents.
Deliver quality customer service to our agents by researching and responding to all internal and external inquiries.
Work closely with our carrier partners to resolve any issues on the agent’s behalf. Communicate regularly with agents on case and appointment status.
Proactively support agents/agencies with industry communication.
Continually seek to identify process improvement opportunities.
Perform all other duties as assigned by manager; including but not limited to: general administrative, marketing and other tasks involved in running a small business.
Skills and Abilities:
Proficient in Microsoft Word, Excel and Outlook.
Ability to collaborate and work effectively with others.
Strong attention to detail and results minded.
Excellent time management skills.
Ability to work weekends and holidays when necessary.
General knowledge of, and adherence to, HIPAA regulations.
Bilingual in Spanish preferred, but not required.
2+ years previous experience as a Support Specialist in a multi-carrier environment preferred, but not required.
2+ years previous experience in an administrative support role; or 2+ years data entry experience.
The ideal candidate will be able to excel in a fast-paced business environment. The selected individual will be charged with the growth and expansion of our national agent footprint by direct broker recruitment, cultivating broker relationships and motivating our agent base to increase productivity. If you thrive on achieving goals, possess high energy and can build and sustain business relationships, then MCC Brokerage, Inc. has the position for you.
The Insurance Recruiter will report to the VP of Operations and is primarily responsible for the recruiting and retention of Medicare, health & life insurance agents/brokers.
Responsibilities and Qualifications Required:
Recruit, train and motivate agents/brokers
Warm/cold calls, e-mail/social media and face-to-face prospecting
Conduct on-boarding presentations and on-going training
Create and present recruiting/marketing content via webinar(s)
Develop partnerships with key executives
Achieve benchmark goals/quotas
Forward thinker, self-motivated, energetic and creative
Effectively communicate and make best use of interpersonal skills
Must have a positive and “can do” attitude
Must have excellent verbal and written communication skills
Productive while unsupervised
Work collaboratively and efficiently as a team member
Strong Microsoft Office Experience: Excel, PowerPoint, Word, Outlook
Ability to travel as needed and reliable transportation
Currently hold 2-15 Life, Health and Variable Annuity License
We’re looking for insurance agents with the following values:
Honest and integrity-driven
Have leadership skills
Are success driven and results focused
Want to build a business for themselves, not by themselves
Value effective partnerships
Can or has overcome adversity
Wants to grow themselves by helping others
Enjoys building long-term relationships
Responsibilities and Qualifications Required:
Playing a vital role in helping individuals, families and businesses realize their financial dreams.
Providing a diverse portfolio of financial products to help meet short and long-term goals.
Working with new and current clients to help them reach their protection, savings and retirement goals by using industry-leading products and strategies.
Networking with individuals throughout the community and continuously prospecting and recruiting.
Creating an atmosphere of quality growth, development and job satisfaction to all insurance sales agents. This includes recruiting, selecting, training, retaining, and developing insurance sales agents.
Additional Responsibilities Include:
Developing and attaining business objectives
Providing high quality policyholder service and public relations
Asking clients for referrals
Engaging in personal observation throughout the community
Continuing professional education as needed
QUESTIONS? Call 1-800-783-5642
Or send us an email